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General Information

SPS Student Records Department is responsible for the archiving of student permanent records of former SPS students.  SPS is now offering a convenient and secure website for the following request types: 

1. Current High School students may request Official copies of their High School Transcript (for college, scholarships, etc.) via this tool.
• Orders for transcripts to be sent to more than 2 colleges may be rejected.
• Please work with staff at your school if you are applying to multiple colleges or organizations. Existing processes/applications at the school are designed to support you and your college application efforts.
2. Former students can request transcripts, copies of diplomas and other student records.
3. Corporations to request graduation verifications and records.

Please note, if you are the parent/guardian of a current Elementary School or Middle School student and need your child's educational records, contact your child's school for copies of their educational records (Elementary Progress Reports, Academic History, Enrollment History, Attendance, etc.). Please reach out to the school via email.  Basic contact information for all schools can be found on the School Contacts page. 

Per District policy and the Family Educational Rights and Privacy Act (FERPA) student records are only available to those who have authorization from the student or parent, guardian or responsible person if the student is under 18 years of age. If the student is 18 years of age or older, school records will not be released to a parent, guardian, or responsible person without the student’s written consent. Official records will be denied to the requester if there are outstanding fines associated with the student's record. 

Important Information:

• Student records requests will be processed within 3-5 business days from the time the request is received. Orders with Express Processing selected, will be prioritized and processed within 24 hours.
• These response times depend on if and when a government-issued photo id or release documentation is provided. 
• All requests for student records/information will be submitted and paid for online using a credit or debit card.  
• For those unable to pay by credit or debit card, we will accept a money order made out to Seattle Public Schools (See ONLINE PAYMENT OPTIONS below). 
• Phone, mail, or fax requests will no longer be accepted, but please reach out to us via 'Let's Talk' if the cost of the records being requested is a problem.
• About Delivery:
• All records are fulfilled electronically whenever possible.
• Orders that require delivery will be shipped using standard US Mail, including International Orders. We do not expedite/track deliveries.
• If you are having transcripts delivered to an institution or college and the address that auto-populates for an institution is incorrect, please select Address Type: ‘Other’ and manually enter the address.  
• Please note that some institutions accept ‘electronic’ delivery – in those cases, we will deliver an official electronic copy of your transcript. If you require us to deliver an official paper copy of your transcript instead of an electronic copy, please select Address Type: ‘Other’ and manually enter the address.
• You will receive emails from scribonline@scribsoft.com to notify you of the status of your order. It is important you read those emails carefully as additional information may be required to process your request. 

Please note that this website is optimized for IE 9.0 and higher, Safari, Chrome and Firefox.

 All requests will be checked for accuracy. Any inaccurate information may result in your record not being processed. All communication with regard to your order, payment, our progress, and the records delivery will be sent via email.

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